IT Strategy and Operations

Navigating The Chaos & Creating Technology You Can Trust

How We Do It

Our technology advisory services will help transform your business through the management and implementation of new apps, platforms, architecture and tech. We’ll partner with you to determine the right combination of technologies for your business—from the tech that exists today to the emerging tech of tomorrow.

Our Capabilities

Innovation-as-a-Service
New IT Assessment and Framework
Proof of Concept
Roadmaps
Blueprint and User Narratives
Technology/Vendor Selection

Emerging technologies and changing business models are driving a shift in the role of IT - from leveraging technology in support of the business, to the higher, more strategic goal of protecting and enhancing business value. Today, it is critical that you have strong IT processes and practices to ensure the alignment of IT and business strategy and to drive excellence through the IT infrastructure and the operations it supports.

Investing in effective IT consulting helps make sure that you are able to meet these challenges head on. IT demands may change as technology develops but the end goal is the same: forming IT policy to meet business objectives. 

ProSynergistics’s global IT consulting practice helps CIOs and IT leaders design and implement advanced solutions in IT governance, security, data management, applications and compliance. ProSynergistics works to address IT security and privacy issues and deploy advanced and customized application and data management structures that not only solve problems, but add value to organizations.  Technology will drive your future, with ProSynergistics you can be confident it takes you where you want to go.

No function in an organization faces more change than IT. The demands for technology to drive better performance, enhanced customer experience, great security, regulatory requirements and improved efficiency are ever increasing. IT operations face the additional task of having to adapt to changing technology standards while trying to meet business objectives. The success of the IT function is truly central the success of an organization.

ProSynergistics helps IT leaders meet the demands of today and anticipate and prepare for the demands of tomorrow. Our technology, strategy and IT operations works closely with organizations to help achieve their goals. We believe these are exciting times for leaders able to see the opportunities created when people, process and technology converge. We help you see these opportunities so that you can face your future with confidence.

IT Governance & Risk Management

The IT landscape is increasingly complex and risky. Mobile, social and cloud technologies extend the business outside corporate firewalls, creating, in effect, a “shadow” IT department. Data is an enterprise asset, raising risk management and compliance pressures. Increased dependence on third parties complicates operating models further. Adding to these complexities are expectations for exceptional IT performance from the workforce, business partners and customers. There is an unprecedented dependence on technology and tremendous consequences when it fails.

Effective IT governance is necessary to address these complex challenges. By better managing the performance of those responsible for creating value through key IT decisions, an organization can achieve its strategic goals. An IT governance framework identifies the mechanisms required to create value and manage risks associated with IT.

ProSynergistics’s IT Governance & Risk Management professionals help organizations design and implement effective operating models to manage technology risk. ProSynergistics’s unique and integrated approach enables organizations to better understand the true business impact of risks arising from an organization’s dependence on technology. This in turn leads to better prioritization of risk mitigation activities, focusing efforts on the things that matter most. The end result of effective IT governance for many organizations is “more control, with fewer controls.”

IT Strategy & Architecture

Today's IT departments are asked to do more with less in the face of increased financial and regulatory scrutiny, while managing the relentless complexities of emerging or disruptive technologies. Substantial and rapid growth, new lines of business, various channels, and rapidly changing requirements add to the challenge of aligning strategy with IT architectures.

IT strategy requires an organization to understand the use of available technology in achieving business objectives. This strategy involves both a knowledge of the technology as well as the people involved in managing and utilizing these tools. By developing an effective IT strategy, an organization can successfully meet the challenges to today.

ProSynergistics’s IT Strategy and Architecture offers technical expertise coupled with a deep understanding of key business risks and issues. ProSynergistics’s professionals accurately assess problems for clients, and develop real, actionable solutions that address near- and long-term objectives. In addition to real world design and implementation expertise, ProSynergistics leverages benchmarking statistics from partner organizations such as the APQC, Gartner, and the IT Process Institute (ITPI) to help provide quantified measures of performance.

IT Operations Improvement

 IT processes impact and enable all areas of the technology environment – from people and organizational structure to technology architecture and the overall governance of technology. IT departments, in the face of unrelenting complexities introduced by new technologies and resulting processes, are being asked to do more with less. Efforts to drive standards for IT operations and maintain day-to-day activities that are utilized consistently across the organization are becoming more and more fraught with risk.

To best navigate these challenges, IT departments must have a deeper understanding about IT process risks and controls and know the best practices in process standards and frameworks. In addition, they must know how to best implement and optimize enabling technologies, such as cloud services, that manage and automate process activities.

ProSynergistics’s business and risk management heritage gives a unique vantage point in advising clients design, monitor and improve IT operations. ProSynergistics enables organizations to establish a core set of foundational controls to drive performance and value in the face of massive change. Through robust policies and process design, ProSynergistics helps to continually uncover improvement opportunities.

PROSYNERGISTICS Process Modeling

We understand that strategy, risk, performance and sustainability are inseparable and our process modeling solution provides you with a model-driven architecture that supports management by aligning IT with company strategy, business objectives and sustainability; as well as providing a transparent view of your uniquely modeled processes and organizational roles. The result is a unique PROSYNERGISTICS process model providing one source of the truth and an end-to-end alignment of all entities in your organization.

PROSYNERGISTICS Workflow Services

Enables you to streamline end-to-end business process, as well as create efficient interaction between PROSYNERGISTICS and external applications. This workflow management system gives users the capability of designing, orchestrating, managing and enabling business processes through a fluid and easy to use user-interface.  This results in greater clarity, transparency and integration throughout the organization’s business processes.

PROSYNERGISTICS’s planning and project management solutions deliver an end-to-end alignment of all aspects of your organization, resulting in visibility and visualization at each level of all your processes, and providing you with the ability to be agile and innovative.

Once everything has been balanced and signed-off, we move to the Leverage Phase which closes out the project.

How We Help Clients

We help clients, and vendors, build sustainable partnerships and have lifted perilously stalled programs, prior to our involvement, off the ground. Leveraging our risk and consulting subject matter experts, we provide more than just technology implementation.  Rather than develop abstract requirements that lead to paralyzing gaps in interpretation between you and the software vendor, we help you build out your taxonomies and business workflows so that you can take your ideas from concept through to content-driven designs. We provide solutions to drive harmonization, intuitive workflow and corporate wide reporting.